End User Terms of Use

Effective date: April 28, 2026

These End User Terms of Use (“Terms”) govern use of OKR Tracker for Jira (the “App”) provided by Individual Entrepreneur Ihor Oleksandrovych Vasylenko, a sole proprietor registered in Ukraine (“Vendor”, “we”, “us”).

By installing or using the App, you agree to these Terms.

1. The App

The App is an Atlassian Forge app for Jira Cloud that enables customers to manage periods, objectives, key results, permissions, teams, and Jira issue links inside Jira.

2. Customer responsibility

You are responsible for:

• ensuring that your use of the App complies with applicable law,
• configuring your Jira environment and App permissions appropriately,
• determining which users may access your Jira site and your App data,
• the legality, accuracy, and appropriateness of the data you choose to store in the App.

3. License and permitted use

Subject to payment, licensing, and these Terms, we grant you a limited, non-exclusive, non-transferable right to use the App for your internal business purposes.

You may not:

• reverse engineer the App except where such restriction is prohibited by law,
• use the App to violate law or third-party rights,
• interfere with the security or operation of the App,
• access the App in a way intended to circumvent payment, licensing, or usage restrictions.

4. Atlassian platform dependency

The App depends on Atlassian Jira Cloud and Atlassian Forge. Availability and some functionality may depend on Atlassian services outside our reasonable control.

5. Support

Support requests may be sent to support@florenco.tech.

We do not guarantee any specific SLA unless separately agreed in writing.

6. Fees and Marketplace billing

If the App is offered as a paid app through Atlassian Marketplace, billing and subscription handling are managed through Atlassian’s applicable marketplace systems.

7. Data protection and privacy

Our processing of data in connection with the App is described in the Privacy Policy.

8. Acceptable use

You must not use the App to store or process unlawful content, infringing content, malicious code, or data that you are not authorized to use.

9. Warranty disclaimer

To the maximum extent permitted by law, the App is provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, goodwill, data, or business interruption.

To the maximum extent permitted by law, our aggregate liability arising out of or related to the App and these Terms will not exceed the amounts paid for the App during the twelve months preceding the event giving rise to liability.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

11. Suspension and termination

We may suspend or limit access where reasonably necessary for security, legal compliance, platform requirements, abuse prevention, or protection of the App and other customers.

You may stop using the App at any time by uninstalling it.

12. Governing law

These Terms are governed by the laws of Ukraine, unless mandatory law requires otherwise.

13. Changes

We may update these Terms by publishing an updated version on this page. Continued use of the App after the effective date of updated Terms constitutes acceptance of the updated Terms.

14. Contact

Individual Entrepreneur Ihor Oleksandrovych Vasylenko
Ukraine
Email: support@florenco.tech